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My Computer has been hacked. What do I do?
The vast majority of symptoms that match that of a hacker are the signs of an advertisement program with malicious intent running. By malicious we mean they intend to make money by promoting third party products or by tricking you into believing that (for a small fee) their software can remove this threat. The irony is of course that the supposed saint coming to your rescue is actually the culprit.
Most virus warnings are also advertisement programs pretending to come to your rescue. The best way to be sure it's a real virus is to run your own anti-virus software in a full scan of the system. Don't trust an alert, do a full scan yourself. If nothing comes up then consider using an anti-advertisement program like Spybot Search & Destroy or even better use an alternative, safer browser such as Mozilla's Firefox.
Always remember to be carefull opening attachments from friends. Many new viruses send messages that seem legitimate. If you aren't expecting a particular attachment always verify with the sender. The extra headache of verifying will save you hours of lost time from your computer crashing.
Need help? Contact us any time.
Our technical staff is available to assist you with all your hardware and software needs.
Tips and suggestions provided to you by Computer And Network Support, LLC
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